Most of our purchasers do not request a refund because our customers are happy and satisfied with our services. But in case you are having any issues, you should read our refund policy to get all the information.

Contact our support team

If you face any problems, the first thing you need to do is to contact us. You can contact us via customer support or through [email protected]. A money-back guarantee is provided to all our consumers if you contact us before 30 days. If we are faulty, we will provide you with a complete or partial refund. Once we receive information regarding your troubles, we will do everything to ensure that you are satisfied.

Retention guarantee

We don’t provide refunds if your followers, likes, or views count drops. As part of our commitment to our customers, we provide consumer rights, and that is why we have a refill policy. When you see a drop in your followers or likes, you can contact us, and we will provide retentions without any extra charges. Some limitations may apply.

Further information

You won’t get a refund if:

• Your order has been delivered or is in queue
• You’ve filed a case with PayPal or chargeback with your credit card company
• Your behaviour is rude towards the customer support team
• You hold us responsible for any loss or damage
• You’re violating Instagram’s community guidelines

Reasons you will receive a refund

We will provide you with a full or partial refund only if we fail to deliver your order due to some issues in our system, some troubles in your account, or some confusion with the product. Please note that we won’t be able to give you refunds if your order is being processed or it has been delivered.